At Spellbound Boutique, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us, whether through our website, in-store, or via other means. It also explains your privacy rights under UK law.
1. Introduction
We are committed to safeguarding your personal data and ensuring that your privacy is protected. This Privacy Policy applies to all customers and visitors of Spellbound Boutique.
2. Data We Collect
Personal Data:
When you make a purchase or sign up for our services, we may collect personal data such as:
- Full name
- Email address
- Phone number
- Billing and shipping addresses
- Payment information (processed securely by third-party payment providers)
Usage Data:
We may collect information about how you interact with our website, including:
- IP address
- Browser type and version
- Pages visited on our website
- Date and time of visit
- Time spent on pages
Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your browsing experience. These may include:
- Session Cookies: To operate our service.
- Preference Cookies: To remember your preferences and settings.
- Security Cookies: For security purposes.
3. How We Use Your Data
We use your data for the following purposes:
- To process transactions: Including payment processing and order fulfilment.
- To communicate with you: About your order, updates, and promotional offers.
- To improve our services: By analysing usage data to enhance user experience.
- To comply with legal obligations: Such as record-keeping and fraud prevention.
4. Sharing Your Data
We do not sell your personal data. However, we may share your information with:
- Service Providers: Third-party companies that assist us in delivering our services, such as payment processors and delivery partners.
- Legal Requirements: If required by law or in response to legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred.
5. Data Security
We implement various security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccuracies in your data.
- Deletion: You can request the deletion of your personal data.
- Restriction: You can request that we restrict the processing of your data.
- Portability: You can request to receive your data in a structured, commonly used format.
To exercise any of these rights, please contact us using the details provided below.
7. Children’s Privacy
Our services are not directed at individuals under 13. We do not knowingly collect personal data from children under 13. If you believe we have collected information from a child, please contact us so we can take appropriate action.
8. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
Spellbound Boutique
15 Lowthian Terrace, NE38 8FL
hello@spellboundboutique.co.uk